Furnace repair
Arrange diagnosis for a furnace that will not heat, shuts down early or has a new sound. Share the symptom and any accessible fault code.
Explore service
Heating repairs and thoughtful replacement plans
A failed furnace part does not always call for a new heating system. And when replacement does make sense, the equipment is only part of the decision. MASTER Heating & Cooling helps Cheney homeowners with heating and AC repairs, maintenance, heat pumps and ductless installations, with the findings and proposed work explained before you decide.
Find the right service
Arrange diagnosis for a furnace that will not heat, shuts down early or has a new sound. Share the symptom and any accessible fault code.
Explore service →We investigate loss of cooling, weak airflow, water and icing. The indoor coil, blower and controls are considered alongside the outdoor unit.
Explore service →Compare a heat pump with your current heating and cooling arrangement. Discuss capacity, backup heat, ducts and the electrical work the chosen system requires.
Explore service →Request help with poor heating, cooling faults, defrost problems or unexpected backup operation. Describe the mode and whether the temperature is holding indoors.
Explore service →Explore ductless heating and cooling where room use or duct access makes it worth considering. Placement, room loads and drainage guide the layout.
Explore service →Arrange seasonal care for operating equipment. Mention changed performance when booking so the visit can address an active fault rather than routine upkeep alone.
Explore service →At home in Cheney
Keep a recent utility bill with your estimates. The service provider matters when checking incentives; a Cheney mailing address alone is not enough. Explore equipment options while confirming which program, if any, applies to the property.
For residential heat-pump rebates, Cheney Light Department asks customers to contact its office before installation. Requirements and available funding determine eligibility. Ask early enough to understand the steps, then compare the full project cost and equipment suitability without treating an unapproved rebate as money already received.

Replacing heating equipment can affect the indoor blower, coil or controls used for cooling. Bring details of both systems, even if only one is causing trouble today.
Perhaps you want to add cooling, stop repeated repair bills or make a bedroom usable. Explain that result so the estimate addresses the reason for the project, as well as the failed equipment.
If you manage the home for someone else, identify who authorizes the work and who can provide access. Keep both contacts with the service request so decisions can reach the right person.
Where to start
Request repair first. Describe the change, any code and whether the whole home is affected.
Compare the repair with equipment condition, previous problems and the complete installed replacement cost.
Book maintenance and share its service history. Ask which system components the visit includes.
Request an installation discussion and check your utility's current requirements before equipment is purchased.
A closer look
Start with what the proposal includes. Similar model names can sit above very different amounts of work, especially when the new equipment has to use existing ducts or controls.

Ask how the remaining furnace, coil, thermostat or ducts will work with the proposed equipment. Retaining a component can be sensible, provided its condition and compatibility have been considered.
A different system may need electrical work, duct transitions, refrigerant-line changes or a new condensate route. Look for that scope in the proposal instead of assuming it is covered by the equipment price.
Confirm qualifying models and any application or inspection steps with the utility before installation. Save the equipment numbers and required paperwork. Ask about current funding rather than relying on an older advertised amount.
Discuss startup, thermostat operation and the heating or cooling checks appropriate to the installed system. Establish permit responsibilities and applicable warranty terms, and keep space available for future filter changes and service.
Your service visit
Leave your contact details below, or call us. Have your Cheney address and equipment information ready, plus the owner's contact if someone else authorizes the work.
We discuss the request and confirm availability. Existing equipment, access and the need for diagnosis determine the sensible starting point.
A repair recommendation explains the finding and proposed work. An installation proposal should define the equipment and related work before you decide.
After approved work, relevant operation is checked. Keep model details, service records and applicable warranty information together for future reference.
Good to know
We serve Cheney from our Spokane Valley business location at 9514 E Montgomery Ave, Unit 31. Call (509) 300-1111 with the property address to discuss scheduling. Please call before visiting the office.
No. Eligibility follows the utility service area and current program rules. Cheney Light Department customers should contact the department before installation to discuss heat-pump incentives. Funding and equipment requirements must be confirmed for the project.
A compatible furnace may be used in a dual-fuel arrangement, but the indoor coil, controls and equipment match require review. We can discuss that option alongside other layouts; an existing furnace is not automatically suitable.
Age is one consideration. Repair history, present condition, comfort, parts support and the work needed now matter too. If the equipment still meets the home's needs, maintenance or a focused repair may remain appropriate.
Have the property address, the occupant's description of the problem and the owner or manager contact ready when we speak. Agree who provides access and who approves work. Let us know if those people need to be reached separately.
That depends on the load and layout. A unit in an open living space may not distribute enough heat through closed bedroom doors. We consider the rooms and their use before proposing the number and placement of units.
Call and describe the equipment, indoor conditions and any visible code. We can discuss current availability. For a gas smell, smoke or a carbon monoxide alarm, leave the property and contact emergency services from a safe location.
MASTER Heating & Cooling
Use the form to leave your contact details for a callback. Have your address and current system information ready. We can talk through the repair or replacement you are considering and arrange the next step.
Call (509) 300-1111MASTER Heating & Cooling · (509) 300-1111 · 9514 E Montgomery Ave, Unit 31, Spokane Valley, WA 99206. Office visits by prior arrangement.